Your team, run by us

We provide the people, supervise the work and report back, so you don’t have to build it in-house.

A customer support agent wearing a headset at her desk

Recruitment or outsourcing?

Recruitment

We find your employee. They join your team and you manage them.

Explore recruitment

What we run for you

Customer support and call centre

Inbound and outbound support, follow-ups and lead qualification.

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Virtual and admin assistants

Inbox, scheduling, research and back-office support.

Dedicated staff

Team members embedded in your business and managed by us.

Outsourced HR and payroll

HR admin, employee records, timesheets and payroll support.

Managed workforce

Scheduling, attendance, performance tracking and reporting.

Offshore teams

Remote professionals for organisations abroad.

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Included with every team

Every outsourced team comes with the structure to keep standards high.

Supervision

A Prime Hire lead oversees the work.

Reporting

Regular updates on output and quality.

Quality checks

Call reviews and service standards.

Workspace

Teams can work from The Hub, open 24 hours by reservation.

Tell us what you need run

A free 15-minute call to scope the team, hours and service levels.

A private work booth at The Hub