Customer support and call center teams
Inbound and outbound support, staffed, trained and supervised by Prime Hire, for up to 60% less than an in-house team.
What your team can handle
Inbound support
Calls, email and chat from your customers.
Outbound calling
Follow-ups, reminders and customer check-ins.
Lead qualification
First calls with new leads before they reach sales.
Appointment scheduling
Bookings, confirmations and rescheduling.
Feedback calls
Satisfaction surveys and service recovery.
Data entry
Updating your CRM and records accurately.
Run support for up to 60% less
A trained, supervised support team in Lagos costs far less than building the same team in-house in the US or UK. Enter what one agent costs you today to see your estimate.
Estimated yearly saving
Up to $81,000
Between $54,000 and $81,000 a year, for 3 people.
Get your exact quoteEstimate only, based on typical savings of 40% to 60% against hiring in-house in the US or UK. Your quote depends on the role, hours and whether we manage the team.
From scope to launch
Scope
We agree volumes, hours, channels and service levels.
Recruit and train
We hire the team and train them on your product.
Launch
Your team goes live with a Prime Hire supervisor.
Report and improve
Regular reports, call reviews and coaching.
Get a quote
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