Receptionist & Front Desk Coordinator
Prime Hire Agency is a leading staffing, recruiting, HR, and operations consultancy dedicated to excellence, transparency, integrity, and community impact. We are committed to making impactful work and touching the lives of everyone we engage with, striving to leave them better than before.
We're currently seeking a dynamic and innovative individual to take on the role of Receptionist & Front Desk Coordinator.
Job Summary:
We are hiring a Receptionist & Front Desk Coordinator to be the first point of contact for our organization. This full-time, shift-based role requires flexibility for morning, evening, and weekend coverage. The position demands excellent communication skills, strong organizational abilities, and a friendly, customer-focused approach. The ideal candidate will manage front desk operations, greet visitors, handle inquiries, and support administrative tasks to ensure a smooth and professional experience for clients, guests, and staff.
Specs:
Location - Ikate, Lekki
Employment Type - Full-Time (Shift-based schedule)
Key Responsibilities:
Welcome and check in all clients, walk-ins, and visitors with warmth, professionalism, and efficiency
Manage the front desk phone line, WhatsApp business line, and email inquiries
Manage appointment bookings, confirmations, and follow-ups
Maintain daily logs of client visits, walk-ins, and scheduled meetings
Keep accurate records of visitor interactions, client notes, and service needs
Assist in maintaining readiness by monitoring presentation standards (cleanliness, ambiance, materials availability)
Support with logistics, vendor calls, reservations, or concierge tasks as required
Relay client requests, feedback, or issues promptly to the relevant team members
Assist with client activations, managing RSVPs, guest lists, and coordination
Ensure the reception area always reflects the brand’s luxury image
Other tasks as assigned.
Required Skills & Tools:
1–2 years of experience in front desk, receptionist, customer service, or hospitality roles
Excellent verbal and written communication skills
Well-presented, polished, and professional demeanor
Strong organizational and multitasking abilities
Tech-savvy (Google Suite, WhatsApp Business, CRM or booking systems)
High level of discretion and customer service orientation
You’ll Succeed in This Role If You Are:
Warm, approachable, and proactive
Calm under pressure and solution-oriented
Collaborative—comfortable supporting a wider team, especially the Lifestyle Manager
Attention to detail and an appreciation for luxury service environments
Must be able to start ASAP.